Social impact

Colleagues from various departments at Fluvius

Our colleagues

Working sustainably towards the energy transition and climate adaptation requires expertise. Every day, our staff build, maintain and upgrade the networks that keep Flanders running. Their expertise and commitment are essential to providing a reliable and affordable service to millions of citizens. That is why we consistently invest in training, safety and well-being.

More about our colleagues at Fluvius.

Technicians are carrying a cable

Collaboration with the value chain

Our impact does not stop at the boundaries of our own organisation. Every day, thousands of employees from contractors and partners help to build and maintain our networks. Their expertise and dedication are essential for safe and reliable infrastructure in Flanders. That is why we set clear expectations in terms of safety, quality and cooperation. We systematically assess contractors on their performance on site, their technical skills and their approach to safety. Through targeted monitoring, training and coaching, we strengthen collaboration and make adjustments where necessary.

Find out more about collaboration within the value chain.

A Fluvius technician explains the digital meter to a customer

To our customers

Every resident of Flanders is a Fluvius customer. We supply electricity, gas and sewerage services to homes and businesses. Thanks to our efficient service, we do so safely, reliably and affordably. This core mission comes with a great deal of responsibility and has a positive impact.

We communicate clearly and accessibly. Customers can turn to us for clear information, support and guidance regarding connections, moving house, new installations or questions about their consumption. In the event of faults, we respond quickly and keep customers well informed.

More about Fluvius and its customers.