Smart networks

Data from digital meters is an important building block of the energy transition. Thanks to digital meters, we get a detailed and up-to-date picture of energy consumption and production, both at the local and Flemish level. These insights help us to manage our networks in a more targeted manner, to better substantiate investments and to respond more quickly to changing usage patterns by electrificatand renewable energy.

At the same time, data from digital meters give customers and market parties more opportunities to use energy more consciously. Transparent and secure data services give users more insight into their consumption. They can shift energy use to sustainable moments and thus actively participate in flexibility and new energy services.

We manage and share thethey data in a neutral, secure and privacy-conscious way. In this way, we contribute to a smarter, more efficient and future-oriented energy system for everyone.

We take cybersecurity seriously. We need to protect the reliability of our digital systems and services. That is why we work structurally on the security of information and systems, with attention to confidentiality, integrity and availability.

We follow a clear roadmap with measures for risk management, prevention, detection and recovery in the event of a cyber incidenten. Our approach is anchored in legislation and international standards. We make employees and partners aware of risks and provide training. In this way, we strengthen our cyber resilience and keep essential services safe and available in a digital context.

Careful and responsible handling of data is central to Fluvius. As a grid and data manager, we process large amounts of information, including personal data and energy data. Our privacy policy guarantees that we always process data correctly, transparently and securely, in line with GDPR legislation.

We follow clear rules around purpose limitation, minimum data processing and toprocess management. An independent Data Protection Officer monitors compliance and provides advice. We only use personal data when this is necessary for legal tasks or with explicit consent. Where possible, we anonymise or bundle them.

Data-driven innovation goes hand in hand with ‘privacy by design’, employee training and robust security measureswith the protection of privacy.